Engineers based in Kent, office just across the river
Our engineers are based in Kent, so a lift in Sevenoaks, Sittingbourne or Sandwich is looked after by someone who knows the county and its roads. Our office is at Cawder Hall Farm in Corringham, on the Essex side of the Thames, a short drive from the Dartford Crossing. That puts the office close to Dartford, Gravesend and the rest of north Kent, while the Kent-based engineers cover everywhere else. The office is open 08:00 to 17:00, Monday to Friday, on 01708 986845.
Future Lift Services was founded in 2020. Today we have around 80 engineers nationwide and look after thousands of lifts. We hold CHAS, SafeContractor and SMAS Worksafe accreditation. We are a lift company in Kent, and we also work across Essex, in London and the South East, and nationwide.
Kent towns and postcodes we cover
As a lift company in Kent, we cover the whole county, including Medway. These are the main areas, with their postcode districts:
- Dartford, Greenhithe and Swanscombe (DA1, DA2, DA9 and DA10): the closest part of Kent to our office, with Bluewater, the business parks and a lot of new housing.
- Gravesend, Northfleet and Ebbsfleet (DA11, DA12 and DA13): town-centre flats, offices and the new homes around Ebbsfleet.
- Swanley, Sevenoaks and Westerham (BR8, TN13 to TN16): commuter towns with offices, schools and private homes.
- Medway: Rochester, Strood, Chatham and Gillingham (ME1 to ME8): Kent’s largest urban area, with flats, shops, colleges and the universities at Chatham Maritime.
- Maidstone, Aylesford and West Malling (ME14 to ME20): the county town, its shopping centres and the business parks to the west.
- Sittingbourne, Faversham and Sheppey (ME9 to ME13): market towns, industrial estates and the Isle of Sheppey.
- Canterbury, Whitstable and Herne Bay (CT1 to CT6): a cathedral city with two universities, and coastal towns with many blocks of flats.
- Thanet: Margate, Broadstairs and Ramsgate (CT7 to CT12): seaside towns with hotels, care homes and residential blocks.
- Deal, Dover, Folkestone and Hythe (CT13 to CT21): the coast around the Port of Dover and the Channel Tunnel terminal.
- Ashford and Tenterden (TN23 to TN27 and TN30): a fast-growing town with offices, retail parks and new homes.
- Tonbridge, Tunbridge Wells and the Weald (TN1 to TN4, TN9 to TN12, TN17 and TN18): town centres, schools, hotels and private homes.
Not sure which area your building is in? Give us the postcode when you call. Our work doesn’t stop at the county boundary. We also cover south-east London, East Sussex and Surrey.
Kent buildings and the lifts in them
Kent has historic town centres, fast-growing new towns, busy ports, big shopping centres and a long coastline. Here is what each kind of building needs from a lift company in Kent.
Blocks of flats and retirement homes. From the new developments at Ebbsfleet and Ashford to the seafront blocks in Folkestone, Herne Bay and Margate, residents use the lift several times a day. For some of them it is the only practical way home. We look after lifts in residential blocks for managing agents and building owners.
Care homes and healthcare. Kent’s coast has many care homes, where a working lift is part of daily care. Bed and passenger lifts need planned servicing and quick attention when they fail.
Shops and shopping centres. At Bluewater, in Maidstone and Canterbury town centres and on the retail parks around Ashford and Dartford, customer lifts give step-free access and stock lifts keep shelves full.
Offices and business parks. Office lifts in Maidstone, Dartford, Ashford and Tunbridge Wells run through the working day. Planned servicing finds worn door parts and tired control gear before they cause a breakdown.
Warehouses, ports and industrial sites. Goods lifts on the industrial estates of Medway, Sittingbourne and Dartford, and around the Port of Dover, carry heavy loads, take knocks from pallet trucks and often run long shifts.
Schools, colleges and universities. Kent’s schools, the universities in Canterbury and at Chatham Maritime, and public buildings across the county use lifts for step-free access. Larger jobs are best booked for the school holidays.
Hotels, restaurants and pubs. Seaside hotels in Thanet and Folkestone, and kitchens in country pubs across the Weald, rely on passenger lifts, dumbwaiters and food lifts. When a dumbwaiter stops, staff carry every plate up the stairs by hand.
Private homes. Platform lifts and through-floor lifts help people stay in the home they know. We usually service a home platform lift twice a year. A platform lift in a busy public building usually needs a visit about four times a year.
Professional & Reliable Lift Services
Our lift services in Kent
Future Lift Services is a lift company in Kent that looks after every stage of a lift’s life, from a new installation to repairs, servicing and modernisation.
Lift installation in Kent
Future Lift Services is a lift installation company in Kent. We install passenger lifts, platform lifts (including through-floor, enclosed, open short-rise and outdoor platform lifts), goods lifts, service lifts, and dumbwaiters and food lifts, for businesses and private homes. Every lift installation in Kent starts with a free lift survey and quote. We look at how the lift will be used, the space, the structure, the power supply and the access.
From there the work follows a set order: design to the right standards, approvals, the lift made to order, building work, fitting and testing, then handover. A platform lift usually takes a few days on site once the building work is done. Our lift installation page shows the lifts we fit, and our guide to the lift installation process explains each stage. Once the lift is handed over, our Kent-based engineers can maintain it too, so one lift company in Kent looks after it from survey to servicing.
Lift repairs in Kent
We carry out lift repairs in Kent on most makes and models, whether or not we maintain the lift. Our engineers find the fault, explain it and fix it. Call-outs and parts are charged separately. We quote for parts and larger repairs before we start.
Our lift repairs page covers common faults and how we fix them, from doors that won’t close to lifts that stop between floors.
Lift maintenance in Kent
Planned servicing keeps a lift safe and cuts the number of breakdowns. For lift maintenance in Kent, we agree a schedule of visits that suits the lift and how hard it works, and our Kent-based engineers carry them out. A maintenance contract covers those planned visits and gives you 24-hour, 365-day emergency call-out and priority when a lift fails. Call-outs and parts are charged on top.
Owners and employers have legal duties for lifts used at work. The HSE guidance on lifting equipment at work sets them out.
Our lift maintenance page explains our contracts. Our guide to lift maintenance contracts shows what a good contract should include, and our lift maintenance cost guide explains what affects the price.
Lift modernisation
Some lifts break down again and again because their key parts are old or no longer made. Rather than keep paying for repairs, it can make sense to replace the parts that cause the trouble, such as the controller, the door equipment, the drive or the hydraulic power unit, and keep what is still sound. As a lift company in Kent with engineers across the county, we will tell you plainly which route makes sense for your building. See our lift modernisation page.
Dumbwaiters and food lifts
Dumbwaiters and food lifts are a large part of our work as a lift company in Kent. We install new ones, and we repair and service all makes. Our customers include restaurants, pubs, hotels and charity shops. Typical bigger jobs are new hatch doors, new selector and control boards, re-roping and a new car. See our dumbwaiter repairs page.
Technical visits and fault finding
When a fault keeps coming back, or nobody can say why a lift stops, a technical visit gives an engineer time to find the cause and report on it. If you have just taken over a building in Kent, a free lift survey tells you what state its lifts are in.
LOLER thorough examinations, arranged for you
We arrange LOLER thorough examinations, carried out by an independent examiner, so every examination stays impartial. A lift that carries people needs one at least every 6 months. A lift that carries only goods needs one at least every 12 months, unless a written examination scheme sets other dates. When the report lists defects, we can price and carry out the repairs, whoever the examiner was. Our guide to how often a lift needs a LOLER examination explains the rules.
Lift alarms and auto-diallers
Many older lift alarms use a traditional phone line, and those lines are being switched to digital. We replace lift alarm units: a new auto dialler with built-in GSM where the old one is older or unreliable, or a GSM unit added to a fairly new dialler. We do this whoever maintains your lift, and we test the alarm once the new unit is fitted. Our lift emergency phone guide explains the switchover.
24/7 emergency call-out
- Maintenance contract customers have emergency call-out 24 hours a day, 365 days a year. Use the call-out number in your contract or on the lift.
- Someone trapped? For contract customers, we send an engineer straight away and aim to be on site within 1 hour.
- No contract with us? Call us anyway on 01708 986845, day or night. Out of hours, we send an engineer whenever one is available, with contract customers first. Until someone arrives, keep the lift out of use, and dial 999 straight away if a trapped person is unwell, distressed or in danger.
If out-of-hours cover matters for your building, ask us about a maintenance contract.
Why choose an independent lift company in Kent
- Engineers in the county. We are a lift company in Kent with engineers based in Kent, covering all of it from the Thames to the Channel.
- Big enough to cope. Around 80 engineers nationwide, looking after thousands of lifts.
- Not tied to one maker. We work on most makes and models of lift, and all makes of dumbwaiter.
- Clear quotes. We quote for parts and larger repairs before we start. We don’t publish prices because every lift and building is different, but our lift repair cost guide and lift installation cost guide explain what drives the cost.
- Accredited. CHAS, SafeContractor and SMAS Worksafe.
- Free lift survey and quote. For a new lift, or for a lift you want checked before something goes wrong.
Need a lift company in Kent? Send us the details and we will call you back.
Lift company in Kent: questions people ask
Is Future Lift Services a lift company in Kent?
Yes. Future Lift Services is a lift company in Kent, with engineers based in the county who cover all of Kent and Medway. Our office is at Cawder Hall Farm, Southend Road, Corringham, Stanford-le-Hope, Essex SS17 9NQ, a short drive from the Dartford Crossing.
Which parts of Kent do you cover?
Future Lift Services covers the whole of Kent. That includes Dartford, Gravesend, Swanley, Sevenoaks, Tonbridge, Tunbridge Wells, Maidstone, Rochester, Chatham, Gillingham, Sittingbourne, Faversham, Sheppey, Canterbury, Whitstable, Herne Bay, Margate, Broadstairs, Ramsgate, Sandwich, Deal, Dover, Folkestone, Hythe, Ashford and Tenterden.
Do you carry out lift installation in Kent?
Yes. Future Lift Services installs passenger lifts, platform and through-floor lifts, goods lifts, service lifts and dumbwaiters in Kent, for businesses and private homes. Every job starts with a free lift survey and quote.
Can you fit a platform lift or through-floor lift in my Kent home?
Yes. Future Lift Services supplies, installs and looks after platform lifts for private homes in Kent, including enclosed, open short-rise, outdoor and through-floor lifts. Fitting usually takes a few days on site once any building work is done. We don’t offer stairlifts.
Will you repair a lift that another lift company in Kent maintains?
Yes. Future Lift Services carries out lift repairs in Kent whoever maintains the lift, and on lifts with no contract at all. Call-outs and parts are charged separately, and we quote for parts and larger repairs before we start.
Do you offer 24/7 emergency call-outs in Kent?
Yes, for maintenance contract customers. Future Lift Services gives them emergency call-out 24 hours a day, 365 days a year, on the number in their contract or on the lift. If a contract customer reports someone trapped, we send an engineer at once and aim to arrive within 1 hour. Without a contract, call us anyway on 01708 986845. Out of hours, we send an engineer whenever one is available, with contract customers first.
What does a maintenance contract with a lift company in Kent cover?
A Future Lift Services maintenance contract covers planned service visits by our Kent-based engineers and gives you 24-hour, 365-day emergency call-out and priority when a lift fails. Call-outs and parts are charged on top. We can also arrange the lift’s LOLER thorough examinations. Our lift maintenance contract guide explains the details.
Do you work on goods lifts in Kent?
Yes. Goods lifts on Kent’s industrial estates, around the ports and in shops and warehouses are loaded by pallet truck and kept busy through long shifts. Future Lift Services services and repairs their doors and gates, controls, brakes and ropes. See our goods lifts page.
Do you repair dumbwaiters for Kent restaurants, pubs and hotels?
Yes. Future Lift Services repairs and services all makes of dumbwaiter and food lift, and installs new ones, for restaurants, pubs and hotels across Kent. Common larger jobs include replacing hatch doors, selector or control boards, the ropes or the car.
Can you arrange LOLER thorough examinations in Kent?
Yes. Future Lift Services arranges LOLER thorough examinations, carried out by an independent examiner, so every examination stays impartial. We can then quote for and repair any defects the report lists.
Our lift alarm uses an old phone line. Can you replace it?
Yes. Future Lift Services is a lift company in Kent that replaces old alarm units with a new auto dialler with built-in GSM, or adds a GSM unit to a fairly new dialler. We do this whoever maintains your lift, and test the alarm once it is fitted.
How do I choose a lift company in Kent?
Ask any lift company in Kent whether it has engineers in the county, whether it works on your make of lift, whether it is accredited, and what its contract covers out of hours. Ask how LOLER thorough examinations are handled: the examiner should be independent and impartial, so the report can be trusted. And ask how call-outs and parts are charged, and whether larger repairs are quoted before work starts.
We manage buildings across Kent. Can one lift company in Kent look after them all?
Yes. Future Lift Services can put all your lifts on one maintenance contract, with planned visits booked around each building, whether they are in Dartford, Maidstone, Canterbury or on the coast.
We have buildings in Kent and Essex. Can you look after both?
Yes. Our Kent-based engineers look after the Kent buildings, and the rest of our team covers Essex and London, all on one maintenance contract. See our lift company in Essex and lift company in Thurrock pages.
Our lift keeps breaking down. Should we repair it or modernise it?
It depends on the lift’s age, its condition and whether parts are still made. After a visit, we tell you plainly which costs less over time, as any good lift company in Kent should.
How much does a lift company in Kent charge?
It depends on the lift, the work and the building. Our lift maintenance in Kent is priced per contract. Call-outs and parts are charged separately, and we quote for parts and larger repairs before we start. For a new lift, we give you a price after a free lift survey. Our cost guides explain what affects the price.
Do you work outside Kent?
Yes. Future Lift Services is a lift company in Kent, and we also cover Essex, London and the South East, and work nationwide. See our lift company in London page.
Talk to a lift company in Kent
Wherever your building is in Kent, our engineers are close by. For lift installation in Kent, lift repairs in Kent or lift maintenance in Kent, call us on 01708 986845 or request a call back. We offer a free lift survey and quote.
Call 01708 986845 | Request a call back
Future Lift Services
Cawder Hall Farm, Southend Road, Corringham, Stanford-le-Hope, Essex SS17 9NQ
Phone: 01708 986845
Email: admin@futureliftservices.co.uk
Office: 08:00 to 17:00, Monday to Friday
Emergency call-out: 24 hours a day, 365 days a year for maintenance contract customers; anyone else, call us and we attend whenever an engineer is available
They explain the works they are doing in a way I can understand, and are always quick to respond to urgent call outs.
Highly recommend Future Lifts to be your Lift Service Engineers
